West Ludwig is the Chief Human Resources Officer and has served in this role since 2018. Mr. Ludwig is responsible for developing the company’s long-range people strategy and implementing HR programs and policies across the enterprise. He oversees all aspects of First Citizens’ HR function including talent acquisition, talent development, learning, compensation, benefits, payroll, employee relations, inclusion, HR governance, business partner support and the associate service center.
Prior to joining First Citizens, Mr. Ludwig served as head of HR at technology company Machine Zone in Palo Alto, Calif, and as HR chief operating officer for Fidelity Investments in Boston, Mass., and Raleigh, North Carolina. Prior to his tenure at Fidelity, Mr. Ludwig was a member of the HR executive committee for Dell Technologies Inc. based out of Austin, Texas, where he served in a variety of HR leadership roles.
Mr. Ludwig earned a bachelor’s degree in business administration from the University of Florida and serves on the board of the Triangle United Arts Council.